Privacy Policy
Last updated: March 2026
Who we are
Gunter Electrical (ABN 49 072 196 911) is a family-owned electrical business based at 55 Woy Woy Rd, Kariong NSW 2250. This policy explains how we handle your personal information in line with the Australian Privacy Act 1988.
What we collect
When you contact us or use our website, we may collect:
- Your name, phone number, and email address (from contact forms and quote requests)
- Your property address (when providing quotes or performing work)
- Service details and job notes
- Anonymous website usage data through Google Analytics (pages visited, device type, general location)
How we use it
We use your information to:
- Respond to your enquiry or quote request
- Schedule and perform electrical work
- Send you invoices and compliance certificates
- Follow up on completed work (review requests, maintenance reminders)
- Improve our website based on anonymous usage patterns
Who we share it with
We do not sell your personal information to anyone. We may share your details with:
- Our email service provider (Brevo) for sending confirmations and follow-ups
- Google Analytics for anonymous website analytics
- Our CRM system for managing customer relationships
All third parties are bound by their own privacy obligations.
How we protect it
We store your information securely using industry-standard measures. Our website uses HTTPS encryption. We limit access to customer data to essential personnel only.
Your rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and business requirements)
- Opt out of marketing communications at any time
Cookies
Our website uses cookies for Google Analytics. These cookies collect anonymous data about how you use the site. You can disable cookies in your browser settings without affecting your ability to contact us.
Contact us about privacy
If you have questions about this policy or want to exercise your privacy rights, contact us:
Email: edward@gunterelectrical.com.au
Phone: 02 4340 1155
Address: 55 Woy Woy Rd, Kariong NSW 2250
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.